Cx Perspectives Author
May 8, 20201 min
Updated: May 23, 2020
(Volume 1, Issue 1)
Quote of the week
"Pros are just amateurs who know how to gracefully recover from their mistakes."
Three recent articles
1. Two views on the COVID-19 outlook: Laurie Garrett and Scientists to Stop Coronavirus
2. Permanent Equity's survey on how SME owner-operators are coping today
3. Berkshire Hathaway's annual meeting transcript with annotated video replay
Topic of the week: Birthday advice
Kevin Kelly, founder of Wired Magazine, recently turned 68 years old last week. He writes a personal blog called The Technium. It was generous of him to give all of us birthday advice in this blog post, worthy of regular re-reading:
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